SecureCall

As the threat landscape evolves, increasing demands are placed on the technology used to protect organizations. It’s not uncommon for a business to manage a number of vendor technologies each with its own contacts, processes and escalation paths.

The challenges around incident diagnosis and resolution are compounded when multiple technologies are involved.

SecureCall provides a single point of contact across multiple security technologies to efficiently resolve complex technical issues and maximize a client’s return on technology investment. Our certified, multi-lingual experts will work as an extension of your technical support team, and nearly 80% of service requests are resolved without engaging outside vendors.

We offer comprehensive support at two levels:

Classic (Monday to Friday, regular business hours), or

Premium (24x7/365). Clients can also purchase additional services to extend the support offered by SecureCall.

 

Supporting Materials

For more information about SecureCall, take a look at our SecureCall Solution Overview.

 

 


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Managed Security Service Categories

Enterprise Security Program Services

Beyond traditional MSS, ESPS services enable clients to mature their security program. Our dedicated team of security professionals will take responsibility for strategic planning, architecture, implementation, advanced analytics, reporting, and overall security program guidance.

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Enterprise Security Monitoring

Comprehensive log monitoring is a critical component of your security program and a requirement for regulations such as PCI DSS, GLBA, HIPAA, SOX, and others. Logs require extended analysis 24 hours a day, seven days a week.

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Security Device Management

Correctly configured, managed, and maintained devices are essential to protecting your organization’s assets and are a compliance requirement for regulations including PCI DSS, GLBA, HIPAA, and SOX

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Vulnerability Management

Start seeing a measurable improvement in vulnerability reduction using our Global Managed Security Service Platform (GMSSP), threat intelligence, and exploit tracking to focus your vulnerability management efforts on the highest impact vulnerabilities in your ICT environment.

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SecureCall

SecureCall provides a single point of contact across multiple security technologies to efficiently resolve complex technical issues and maximize a client’s return on technology investment.

Learn More